Privacy Policy

At Zayla Tours , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website, services, and communication channels.

Information We Collect

When you visit our website or interact with us, we may collect various types of information, including:

• Personal Information: such as your name, email address, phone number, and postal address, which you provide voluntarily when contacting us, making a booking, or subscribing to our newsletter.
• Payment Information: including credit card details, which are securely processed by our payment service providers for the purpose of completing your bookings and transactions.
• Device and Usage Information: such as your IP address, browser type, operating system, and browsing behavior, collected automatically through cookies and similar technologies to improve our website and services.

How We Use Your Information

We may use the information we collect for the following purposes:

• Providing Services: to fulfill your bookings, respond to inquiries, and communicate with you about your travel arrangements.
• Improving Experiences: to analyze user trends, personalize your experience, and enhance our website, services, and offerings.
• Marketing and Communication: to send you promotional offers, newsletters, and updates about our products, services, and special promotions, with your consent or where permitted by law.
• Legal Compliance: to comply with applicable laws, regulations, and legal processes, including responding to lawful requests and protecting our rights and interests.

Data Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist us in providing our services, such as processing payments, managing bookings, and conducting marketing campaigns.
• Legal Compliance: We may disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, protect our rights and interests, or prevent fraud or harm.
• Consent: We may share your information with your consent or as otherwise permitted by applicable law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to access, update, or delete your personal information, as well as to object to or restrict certain processing activities. You can exercise these rights by contacting us using the information provided below.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.

Consent

By using our website, making bookings, or interacting with us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.